Customer reminder messages
Your time is valuable, and we want to help you make the most of it. This not only means helping you get bookings in the most efficient way possible, but also making sure that your clients make their appointments on time. This is where reminders come in! With automated email and text message reminders, the chances of late cancellations and no-shows reduce drastically! These reminders are sent to your clients:
- 24 hours before any upcoming appointment - as long as the appointment is booked two or more days in advance.
If you enter your client's contact information in their Amidship profile, they will by default receive email and/or text reminders regarding their appointments - depending on the contact information available. The reminders provide your clients with the details of their appointment, as well as the option to log into their accounts to manage their bookings.
Here are some examples to give you an overview of the messages your clients will receive:
Appointment reminder email
Appointment reminder text message
Can my client reply to these automated reminders?
Please note that if a client replies to an automated email reminder, their message will be sent directly to the business owner or team member with whom they have a booking. This way, if they have any questions or concerns, they can immediately address those with the business.